AJAX Global · Services 2025

AI-powered operations. Human-grade service.

IntelliDesq™ AI agents handle the automation. Our HOS teams handle the relationship. Together, they make your business unstoppable.

0%
Client retention rate
0+
Hours automated monthly
0×
Faster lead response
0+
Enterprise clients
Services

Every capability, covered

Two complementary service lines — purpose-built AI and exceptional human teams.

🤖
AI & Automation
Intelligent workflows, zero manual overhead

Deploy brand-trained AI agents that handle support, sales, and onboarding 24/7 — fully automated, no human touch required.

GPT-4o poweredMulti-languageCRM sync
🎨
UI / UX Design
Interfaces that convert and delight

Human-centred design systems — from wireframes to production-ready UI. Beautiful, accessible, and built to perform.

Figma-firstDesign systemsA/B tested
💻
Web Development
Fast, scalable, and built to last

Full-stack web engineering with modern frameworks. From landing pages to complex SaaS platforms — delivered on time.

React / Next.jsNode & PostgresCI/CD
📱
Mobile App Development
iOS & Android, shipped on time

Native and cross-platform mobile apps engineered for performance. End-to-end from concept to App Store deployment.

React NativeSwift / KotlinApp Store
Brand Identity
Brands built to be remembered

Strategy-led brand identity — logo, colour, typography, voice, and complete brand guidelines your team can actually use.

Logo designBrand guidelinesMessaging
🗺️
Product Strategy
Roadmaps that align teams and ship value

Product discovery, roadmap prioritisation, OKR alignment, and sprint planning. We help you build the right thing — fast.

Discovery sprintsOKRsRoadmapping
📈
SEO & Content
Organic growth that compounds over time

Technical SEO, content strategy, and editorial production — building sustainable organic channels that pay back for years.

Technical SEOContent opsLink building
📊
Data & Analytics
Turn your data into your unfair advantage

Data pipelines, BI dashboards, and analytics engineering. See exactly what's working and why — in real time.

dbt / AirflowLooker / MetabaseML models
🚀
Growth Marketing
Paid and organic engines, built to scale

Performance marketing, funnel optimisation, and growth experimentation — run by specialists who obsess over CAC and LTV.

Paid socialCROAttribution
⚙️
DevOps & Infrastructure
Ship faster with zero-downtime confidence

Cloud infrastructure, CI/CD pipelines, Kubernetes orchestration, and 24/7 reliability engineering for high-growth teams.

AWS / GCP / AzureKubernetes99.99% SLA
💹
CRM & RevOps
Revenue systems that actually work together

HubSpot, Salesforce, and custom CRM implementations — stitched into a RevOps motion that closes more and leaks less.

HubSpot / SFPipeline hygieneRevOps audit
🔧
Custom Solutions
Built entirely around your problem

Bespoke builds — document intelligence, internal knowledge bases, AI-assisted product strategy, and whatever your edge case demands.

RAG / Knowledge baseCustom LLMsConsulting
AI + Human Operations

The combined power

AI systems and elite remote professionals working together — creating faster, smarter, and infinitely scalable operations.

IntelliDesq™

AI systems built for automation & intelligence

AI agents, intelligent workflows, predictive systems, and scalable digital operations engineered to work 24/7.

AI Agents
Autonomous workflows & task execution
AI Automation
Operational process automation
Predictive Intelligence
Insights powered by machine learning
Quality & Compliance
Monitoring, validation & control
Analytics Dashboards
Real-time business visibility
HOS

Elite remote talent for scalable operations

Dedicated professionals embedded into your workflows — trained on your tools, systems, standards, and operations.

Customer Support
24/7 customer engagement teams
Operations Assistants
Daily operations & coordination
Dispatch Specialists
Logistics & route coordination
Virtual Professionals
Dedicated remote workforce
Operations Managers
Leadership & workflow oversight
Ajax Products

One platform. Every tool.

All our software products unified under a single workspace — built to work together.

📋
Work Management
Projects, tasks, and OKRs — unified.
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🤝
CRM
Pipeline and relationship intelligence.
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📣
Campaigns
Email, SMS, and outreach at scale.
Explore →
🔧
Services
Ticketing, helpdesk, and SLA tracking.
Explore →
👥
HOS Portal
Human outsourced services portal.
Explore →
🤖
AI Suite
All IntelliDesq™ AI agents in one hub.
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Integrations
Connect your entire tool stack.
Explore →
🔄
Automations
Trigger-based workflows, zero code.
Explore →

The AJAX Global difference

💎
98%
Client retention
60s
Avg. first response
🚀
5–10
Days to go live
🛡️
24/7
Uptime guarantee
"

AJAX's HOS team integrated within a week and the AI agents were live in three days. We cut operational costs by 18% in the first month and our customer CSAT jumped 22 points.

JT
James Thornton
VP of Procurement, NorthEdge
18%
Cost reduction
+22pts
CSAT improvement
3 days
AI go-live

Frequently asked questions

Most roles are active within 5–10 business days. We handle recruiting, background checks, tool access, and brand training before your team goes live.

Absolutely — this is our most popular configuration. AI handles tier-1 volume and automation, while HOS teams manage escalations and complex interactions.

Native coverage in English, Spanish, French, and Arabic. Additional languages available on request for enterprise accounts.

HOS is priced per seat, per month. You pay only for active team members with no minimum commitment beyond the first 30 days.

Yes. Every IntelliDesq™ deployment includes a brand voice onboarding, knowledge base ingestion, and persona calibration before going live.